Privacy Policy
Effective Date: [August 2024]
1. Introduction Welcome to Safi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") for users, restaurants, and delivery personnel. Please read this privacy policy carefully. 2.
Information We Collect
2.1 Personal Information When you use our App, we may collect the following personal information:
- Users: Name, email address, phone number, location data, payment information, and order history.
- Restaurants: Business name, contact information, location, and transaction details.
- Delivery Personnel: Name, contact information, location data, vehicle details, and delivery history.
2.2 Non-Personal Information We may also collect non-personal information that cannot be used to identify you directly, such as app usage data, device information, and analytics data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our App.
- To process transactions and manage orders.
- To communicate with users, restaurants, and delivery personnel.
- To improve our services, develop new features, and enhance user experience.
- To comply with legal obligations and resolve disputes.
- To protect against fraud, unauthorized transactions, and other liabilities.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With Business Partners: We may share your information with our business partners for marketing and promotional purposes, but only if you have provided your consent.
- In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal information.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
To exercise these rights, please contact us at the contact information provided below.
7. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on thispage. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@safi-iraq.com
- Address: Baghdad,Iraq Karadh Dakehl Near Al-Taif bank Sec.901. Str.7 Building.4
- Phone: 07702725988
